Liberum - help desk in ASP

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. It has features like email notification, Built in reporting, Windows authentication.

It does have pager support. Good search functionality. User could track the progress of their problems and could submit additional information.

Demo: http://www.liberum.org/demo/logon.asp?URL=/demo/Default.asp