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UVdesk - An Enterprise Level Helpdesk for Every Business

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UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support. Get all the queries generated as Tickets, hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.

It supports pre-set workflow based on events and conditions to automate actions also helps to escape from executing manual steps in every fixed interval of time.
https://www.uvdesk.com/en/opensource/
https://github.com/uvdesk/community-skeleton
https://github.com/uvdesk/core-framework
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