It does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc. 

 It has reporting and search functionality. It does have backup and restore functionality to migrate the data. 

 Demo: <A HREF="http://www.troubleticketexpress.com/trouble-ticket-demo.html" target="_blank">http://www.troubleticketexpress.com/trouble-ticket-demo.html</A>

It does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc.

Trouble ticket express - Help desk software in Perl and CGI

Request Tracker (RT) is an enterprise-grade issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management etc. This product is very stable and been around for over 10 years. 

 It has loads of features like Dashboard support, Seamless PGP support for mails, Richtext editing, Time tracking etc. It has support of more than 15 languages. RT provides a REST API and even a command-line client to talk to RT from other programs and integrate with other systems.

Request Tracker is an enterprise-grade issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management etc. This product is very stable and been around for over 10 years.

Request Tracker - issue tracking system in CGI and Perl

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Trouble ticket express - Help desk software in Perl and CGI

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Trouble ticket express - Help desk software in Perl and CGI

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