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OTRS - Helpdesk platform in Perl
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vtiger CRM - Complete CRM solution
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Clockingit - Project Management, Collaboration and Time Tracking in Ruby
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FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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Sinergia - free help desk framework in CSharp
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Request Tracker - issue tracking system in CGI and Perl
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qdPM - Web-Based Project Management Software in PHP
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Helpy - Modern Mobile-First Helpdesk Application Built in Ruby
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eTicket - PHP based electronic support ticket system
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UVdesk - An Enterprise Level Helpdesk for Every Business
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